Terms&Conditions
West Africa Tracks - Terms and Conditions
1. Introduction
Welcome to West Africa Tracks. By booking a tour or using our services, you agree to these Terms and Conditions. Please read them carefully before making a purchase.
2. Booking and Payment
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A deposit is required to confirm any booking. The remaining balance must be paid before the tour departure date.
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Prices are quoted in EUR, unless otherwise specified, and are subject to change due to currency fluctuations or operational costs.
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Payments must be made via the methods specified on our website.
3. Cancellations and Refunds
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Cancellations made 30 days or more before departure: 75% refund.
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Cancellations made 15-29 days before departure: 50% refund.
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Cancellations made less than 15 days before departure: No refund.
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West Africa Tracks reserves the right to cancel tours due to unforeseen circumstances (e.g., security concerns, natural disasters). In such cases, customers will be offered a rescheduled tour or a partial refund.
4. Travel Documents and Insurance
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Travelers are responsible for obtaining necessary visas, passports, and vaccinations.
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We strongly recommend purchasing travel insurance covering trip cancellations, medical emergencies, and personal belongings.
5. Liability and Assumption of Risk
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West Africa Tracks is not liable for injuries, losses, or damages occurring during the tour unless caused by our direct negligence.
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Travelers acknowledge that adventure travel in West Africa involves inherent risks, including but not limited to transportation delays, adverse weather, and political instability.
6. Code of Conduct
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Travelers must respect local customs, cultures, and laws.
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Any behavior that disrupts the tour or endangers others may result in removal from the tour without a refund.
7. Governing Law and Dispute Resolution
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These Terms and Conditions shall be governed by and construed in accordance with the laws of Mali.
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Any disputes, claims, or legal proceedings arising from these Terms and Conditions shall be exclusively settled in the courts of Mali.
8. Amendments to Terms
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West Africa Tracks reserves the right to update or modify these Terms and Conditions at any time without prior notice.
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The latest version of these Terms and Conditions will always be available on our website.
9. Contact Information
For any inquiries, please contact us at:
Email: info@westafricatracks.com
Address: Bamako, Mali
By booking a tour with West Africa Tracks, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.